Yes. Switch the lookup above to VIN and enter the 17-character number directly. If you'd rather use the number plate, the UK registration links to the same VIN-level manufacturer record, so entering the registration performs the same VIN-level lookup — either way you reach the same records.

The VIN (Vehicle Identification Number) is a 17-character code typically printed on the lower edge of the windscreen on the driver's side, on a plate inside the driver's door frame, or stamped into the engine bay or chassis.

Manufacturer service records are stored against the VIN, not the registration. This means the records follow the car for life — even if the registration changes. We resolve from reg to VIN automatically.

We cover UK-registered vehicles. Imported vehicles registered with the DVLA can be checked using their UK reg. Non-UK vehicles can't be checked through this service.

If no manufacturer records exist for the VIN, your card is not charged. Older vehicles (pre-2012) and limited-coverage brands return fewer records.

Most reports arrive within 1–2 minutes of payment. We submit the lookup to the manufacturer dealer system as soon as the card is authorised. If the dealer system is slow we hold the order and email you the report when it lands — typically the same hour.

No. The manufacturer dealer system only holds records for visits to franchised dealerships. Independent garage services don't appear in the manufacturer database — that's the same gap any main dealer would see if you asked them directly. For independents, look for paper invoices or receipts from the seller.

If you have the 17-character VIN you can run the lookup at /check-service-history-by-vin instead. The VIN route is helpful for imports, vehicles awaiting registration, or auction stock. Otherwise the UK registration (VRM) is the easiest way to identify the vehicle.

Manufacturer digital service records typically start around 2012. Earlier vehicles may have partial or no electronic records — the warning that appears at checkout flags pre-2012 vehicles. If we can't find any records your card isn't charged.

No — an HPI check covers stolen markers, write-off categories, outstanding finance, and mileage anomalies. A service history check covers manufacturer dealer service records and DVSA MOT history. Used-car buyers usually want both: the HPI confirms the car is legitimately for sale; the service history confirms it's been maintained.